Neuroscientist turned research strategist

Translating human behavior to enterprise experience strategy

I bridge the gap between human neuroscience and experience strategy—translating how humans perceive, decide, and act into research that drives seamless experiences at scale. With a doctorate focused in Cognitive Neuroscience, I balance the rigor of academic behavioral science into the speed of corporate innovation: implementing mixed-methods research, informing product and design strategy, building associate and customer experience measurement frameworks and reports, and championing the customer experience in every executive decision.

Notable Works

All research and artifacts are proprietary to The Home Depot. Case studies are intentionally high-level. The images below are concepts to protect the confidentiality of the work — please contact me to discuss my process and impact in more detail.

Customer Experience Optimization

CONTRIBUTION
Establish the experience of enterprise-wide customer listening data and product strategy support business domains in identifying, quantifying, prioritizing, and root causing customer experience issues through the creation of products and services leveraging AI as the foundation of customer listening.

IMPACT
Drove faster, smarter decisions for 50M+ customers by streamlining insight delivery across XX enterprise teams — turning research from a bottleneck into a strategic accelerator.

Customer Experience Organization

Experience Measurement

CONTRIBUTION
Standardized how to measure experience for the end-to-end customer journey across 60+ applications for executive level reporting across Store, Merchandising, and Pro organizations.

IMPACT
Executives can now measure, track, and improve experience consistently to drive strategic investments, better customer experiences, and revenue.

UX Operations 
Technology Enablement

State of Technology Report

CONTRIBUTION
Created and published the first technology-wide organizational health and engineering productivity report through a large-scale survey of 5,000+ technologists leveraging mixed methods approaches, machine learning and AI, and collaboration with Google’s DevOps Research and Assessment (DORA) team.

IMPACT
Established the annual enterprise-wide State of Technology report that executives use for strategic initiative prioritization, executive OKRs, and organizational effectiveness. A new annual Product Management conference was created to elevate product management capabilities as a direct result of the first report. 

Technology Enablement

Engineering Effectiveness

CONTRIBUTION
Defined and established the technology and product team adoption strategy of an engineering effectiveness tool to quantify engineering and product team productivity and delivery across the product development lifecycle.

IMPACT
Enablement and visibility of engineering productivity for hundreds of Home Depot software engineering, cybersecurity, infrastructure, and reliability engineering teams.

Academic Works & Publications

  • Perceptuomotor learning in stone toolmaking

    Georgia Tech | Emory University | University of San Francisco | Exeter University

    Examined how perception and movement co-evolve during the acquisition of a complex motor skill. Results demonstrated that visuomotor coordination — the coupling of where we look and how we move — is a fundamental mechanism driving motor skill learning and performance.

    Read Nature Publication

  • User mental models during action organization

    Georgia Tech

    Investigated how users perceive and organize action based on environmental constraints during tool use. Results demonstrated a perceptual and action hierarchy based user constraints that translated to coordinated motor actions.

    Read European Journey of Neuro Publication

  • Gaze strategies during prosthetic motor learning

    Georgia Tech

    Despite the millions of dollars funding advanced protheses development, there is still a 75% rejection rate of prosthetic devices among amputees signifying the gap in prostheses user experience. This study identifies the gap in design and therapy contributing to poor user experience.

    Read Neuropsychologia Publication

  • Neurobehavioral patterns underlying action organization

    Georgia Tech

    The ability to coordinate complex action is developed early in life and is one of the first skillsets lost in neurodegenerative disease. This research sought to understand the gaze patterns and neurological brain signals controlling perception and action highlighting the unique contribution of brain areas in action understanding and planning.

    Contact for more details

Awards & Accolades

2025

Emory 40 Under 40

The 40 Under Forty
celebrates a select group of remarkable alumni who are leading change in
innovative and who exemplify excellence, service, and leadership.

Click here to learn more

Inaugural Year

2026

Georgia Tech Distinguished Young Scientist Award

This recognition honors one College
of Sciences graduate under the age of 40
who has demonstrated early-career
success and a strong commitment to the Institute and the College through engagement and service.

Click here to learn more

2022 & 2023

The Home Depot Executive
Homer Award

The Executive Homer Award is one of the highest tiers of recognition granted directly by a Home Depot executive making it a rare, top-down recognition reserved for truly exceptional contributions.

Please contact for more information

Please see resume for more notable awards and accolades